Smarter Engagement.

Leading customer engagement – the world over

We design, create and manage engagement programmes; they’re proven to increase customer value for the world’s largest banks, insurers and telecommunications providers.

Our engagement programmes drive deeper connections with customers, giving them reasons to engage more, stay longer and generate more value for our clients. Long-lasting engagement and long-lasting value.

A new perspective
on path to engagement

Every company wants – and actually needs – to become a part of their customers’ everyday lives in order to create true customer engagement.

This requires a full understanding of both the rational emotional factors that can help build strong and long-lasting relationships and make customers want to engage more, stay longer and generate more value.

A new ground-breaking study from Affinion reveals what these factors are.

VIEW REPORT

Latest News

Join us in celebrating CX Day!

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics On Tuesday, October 2, 2018, [...]

Customer engagement is central to everything we do

At Affinion, customer engagement is central to everything we do, with every business we work [...]

Will the Facebook scandal cause a data protection step change?

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics Over the past month the [...]

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